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GENERAL TERMS AND CONDITIONS OF DRUCK UND DESIGNWERKSTATT RENE HAYDER

Status: 01.09.2025
 within the framework of contracts concluded via the website www.printanddesign.at between
Printing and Design Workshop Rene Hayder
Sportplatzstarssse 9
3314 Strengberg
Austria

hereinafter referred to as the "Provider"
and

the customer designated in § 2 of the contract
hereinafter referred to as the "Customer"

are concluded.
§ 1 Scope of application, definitions
(1) The business relationship between the webshop provider (hereinafter referred to as the "Provider") and the customer (hereinafter referred to as the "Customer") shall be governed exclusively by the following General Terms and Conditions in the version valid at the time of the order. Deviating terms and conditions of the Customer shall not be recognised unless the Provider expressly agrees to their validity.
(2) A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession. In contrast, an entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of their commercial or independent professional activity. A partnership with legal capacity is a partnership that has the ability to acquire rights and enter into obligations.
§ 2 Conclusion of contract, confirmations and mandatory information
(1) The provider offers articles (clothing and accessories) for printing with motifs or text (hereinafter "products") via the website www.printanddesign.at.
(2)The customer can select products from the provider's range and collect them in a so-called shopping basket using the "Add to basket" button. By clicking the "Buy now" button, the customer submits a binding request to purchase the goods in the shopping basket. Before submitting the order, the customer can change and view the data at any time.
(3)The provider will immediately check the order details submitted. The contract is concluded after successful verification by the submission of the declaration of acceptance by the provider, which is sent by e-mail to the e-mail address provided by the customer and in which the customer's order and the further contents of the concluded contract are listed. The customer can print out this declaration using the "Print" function. This e-mail also confirms receipt of the order.
(4) As soon as the provider has received the payment amount after the conclusion of the contract, the provider will confirm this to the customer by e-mail. Furthermore, the supplier will inform the customer by e-mail when he has handed over the ordered goods to the shipping service provider.
§ 3 Delivery, availability of goods
(1) If the customer orders an item described by type, in particular with regard to quality, colour, weight, dimensions and design, the supplier shall deliver an item of average type and quality.
(2) If no copies of the product selected by the customer are available at the time of the customer's order, the supplier shall inform the customer of this immediately in the order confirmation. If the product is permanently unavailable, the supplier shall refrain from issuing a declaration of acceptance. In this case, a contract shall not be concluded.
(3) If the product specified by the customer in the order is only temporarily unavailable, the supplier shall also inform the customer of this immediately in the order confirmation. In the event of a delay in delivery, the customer has the right to withdraw from the contract.
(4) The dispatch takes place after receipt of payment and after completion of production. In the latter case, processing shall be prioritised over orders received on the same day.
(5) The respective delivery times can be found on the product detail pages. The supplier points out that he delivers the goods via a postal service provider and therefore has no influence on the postal delivery time.
§ 4 Retention of title
(1) The delivered goods remain the property of the supplier until full payment has been made. If the customer is a merchant, the following paragraphs 2 to 5 shall also apply.
(2) The delivered goods remain the property of the supplier until all claims to which the supplier is entitled against the customer now or in the future have been fulfilled, including all current account balance claims. If the customer is in breach of contract - in particular if he is in arrears with the payment of a claim for payment - the supplier has the right to take back the reserved goods after the supplier has set the customer a reasonable deadline for performance. If the supplier takes back the reserved goods, this shall constitute a cancellation of the contract. The customer shall bear the transport costs incurred for taking back the goods. It also constitutes a cancellation of the contract if the supplier